DELIVERY & RETURNS

Sent with care

Delivery

Shipping is free in the UK and sent by first class.

All orders with a delivery address outside the UK have a shipping charge of £2.50 and are sent using Royal Mail’s internation shipping service.

Each print is made on receipt of payment and shipped within 5 working days of payment. Please allow a total of 10-14 days for delivery if you are outside the UK or 7 days in the UK. If your order is urgent or you need it by a specific date, please email info@dotofink.co.uk.

If you have special delivery requirements, please email info@dotofink.co.uk and every effort will be made to meet your needs.

If you have not received your item, please email info@dotofink.co.uk. All orders lost in the post will be replaced after 28 days of sending.

All linocut palm leaf art prints are packaged in sealed cellophane bags and sent out in board-backed envelopes to ensure they arrive safely, without damage.

Returns

Dot of Ink will refund or replace any item that arrives damaged. Please email a photograph of the damage, stating whether a refund or replacement is wanted and it will be issued immediately.

Need further help?

Have any questions? Don’t hesitate to get in touch! Our email address is info@dotofink.co.uk or alternatively, use the contact form here.

 

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